Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email info@designthewall.co.uk.

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FAQ

About Wood Panels

What are wooden panels?

Wooden panels are a type of wall covering made from wood. They are available in a variety of finishes, including natural, stained, and painted. Wooden panels can be used to create a variety of looks, from traditional to modern.

What are the benefits of using wooden panels?

Wooden panels offer several benefits, including:

Durability:
Wooden panels are very durable and can withstand years of wear and tear.

Beauty:
Wooden panels add a touch of natural beauty to any room.

Versatility:
Wooden panels can be used in a variety of rooms, from living rooms to
bedrooms to kitchens.

Easy
installation: Wooden panels are easy to install and can be done by a
DIYer.

What are the different types of wooden panels?

There are a variety of different types of wooden panels
available, including:

Solid
wood panels: Solid wood panels are made from a single piece of wood. They
are the most durable type of wooden panel, but they are also the most
expensive.

Engineered
wood panels: Engineered wood panels are made from a combination of wood
and other materials, such as plywood or MDF. They are less expensive than
solid wood panels, but they are not as durable.

Laminate
panels: Laminate panels are made from a thin layer of wood that is bonded
to a substrate, such as MDF or plywood. They are the least expensive type
of wooden panel, but they are also the least durable.

How do I install wooden panels?

Wooden panels can be installed in a variety of ways, but the most common method is to use a nail gun or a screw gun. The panels should be installed perpendicular to the joists or studs.

What are the different ways to finish wooden panels?

Wooden panels can be finished in a variety of ways including:

Natural:
Wooden panels can be left in their natural state. This is the most popular option for those who want to show off the beauty of the wood.

Stained:
Wooden panels can be stained to a variety of colours. This is a good option for those who want to add a touch of colour to their walls.

Painted:
Wooden panels can be painted to any colour. This is a good option for those who want to create a bold statement with their walls.

How much do wooden panels cost?

The cost of wooden panels varies depending on the type of wood, the finish, and the size of the panels. Solid wood panels are the most
expensive, followed by engineered wood panels and laminate panels.

How do I care for wooden panels?

Wooden panels are relatively low maintenance. They should be
dusted regularly and cleaned with a damp cloth if they become dirty. Wooden panels should not be exposed to water or moisture, as this can cause them to
warp or rot.

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?

We hope this FAQ page has answered some of your questions
about wooden panels. If you have any additional questions, please feel free to contact us.