Delivery Information

At Design the Wall, we understand the importance of a seamless and efficient delivery process. That's why we are pleased to offer free and fast shipping within the UK. We want to ensure that your shopping experience is hassle-free, from the moment you place your order to the exciting arrival of your new purchase.

Shipping Timeframe: Once your order is confirmed, we strive to process and dispatch it within 2 business days. Our dedicated team works diligently to ensure that your package is carefully prepared for shipment.

Delivery Options: We partner with reliable logistics providers to offer you the best delivery experience. Depending on the size and weight of your item, it will be shipped using either our trusted courier service or a specialized delivery company. Rest assured that we take the utmost care in selecting the most suitable shipping method for your item.

Tracking Your Order: To keep you informed about the progress of your delivery, we provide a tracking number for all orders. Once your item is dispatched, you will receive an email notification with the tracking details. You can use this information to monitor the status of your package and get real-time updates on its location.

Estimated Delivery Time: Our free shipping service aims to deliver your large items within 3 business days. Please note that delivery times may vary depending on your location and the specific product. Rest assured, we are committed to providing you with the fastest possible delivery timeframes.

Delivery Requirements: For large items, it's important to ensure that the delivery address is accessible and that someone is available to receive the package. Our courier or delivery partner will contact you to schedule a suitable delivery time. Please be prepared to provide any necessary information or instructions to facilitate a smooth and successful delivery.

Delivery Notifications: We understand that timely communication is essential. You will receive updates via email or SMS regarding the progress of your delivery. These notifications will keep you informed about any changes or important updates related to your order.

Shipping Restrictions: While we strive to offer free shipping on large items across the UK, certain remote areas or postcodes may be subject to additional surcharges or have limited delivery options. If you have any concerns about delivery to your specific location, please contact our customer support team, and we will be happy to assist you.

International Shipping: At this time, our free shipping offer is only applicable within the UK. For international orders or inquiries, please reach out to our customer support team, and we will explore alternative shipping options for you.

At Design the Wall, we prioritize your satisfaction and aim to exceed your expectations with our free and fast shipping on large items. We are committed to delivering your order in a timely and secure manner, ensuring that your new purchase arrives in pristine condition.